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Contact Us

FAQs

Return Policy

Privacy Policy

Shipping Policy

Alteration Policy

Terms and Conditions

Find out more information with our FAQs

Order and Payment

Shopping at tasva.com is easy:

  • Browse the store
  • Navigate to Product deatils page
  • Check your zip code here
  • Add to cart the product
  • Go to Cart page
  • Continue with the Checkout
  • Complete the Checkout with Billing and shipping details.
Yes. You need to set up an account to shop online. Click on Login to create an account
  • Track your orders and review past purchases
  • Request a return directly from your account
  • Preview our new collections
  • Save your address details so you can shop even quicker next time
Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. For more information, please read our Privacy Policy in full.

Refunds and Returns

An order can be cancelled before it is prepared for dispatch. Orders cannot be revised. If you want to revise your order, you must cancel it and place the order again. An order cannot be cancelled once it is shipped.
No, items cannot be exchanged or replaced. If you’re not fully satisfied with your order, you can return the order and place a new one.

Returns must be initiated within 2 days of the order being delivered. To initiate a return, go into MY ACCOUNT and click RETURNS. Our shipping and delivery partners will contact you and arrange a pick-up at your mentioned address at a time convenient for you. Packing instructions will be sent to your registered e-mail address.

Products must be unused, unwashed, unsoiled, without any stains or signs of having been tampered with. Products must have the original quality check seals/return tags/warranty seals (wherever applicable). Products must be free of damage and without any scratches, dents, tears or holes. Accessories cannot be returned or refunded.

PLEASE NOTE: Returns initiated after 2 days from the date of delivery will not be entertained.

For more details, feel free to connect with our Customer Care executives at +91 7406108844, 10 AM to 5 PM, Monday to Saturday (excluding public holidays) or write to us at tasva@abfrl.adityabirla.com.

Please connect with our Customer Care executives at +91 7406108844, 10 AM to 5 PM, Monday to Saturday (excluding public holidays) or write to us at tasva@abfrl.adityabirla.com.
A refund, if applicable, will be initiated once the returned product has reached our warehouse and the quality check has been completed.
For payments done via Credit Card or Net Banking, the refund will be administered through the payment gateway itself. The amount should reflect within 7 to 8 business days, as dependent on the bank.
If you have any problems with your order, especially in terms of fit, size or colour, or if you come across any defects, we'll be happy to refund the amount. Please return all unused items with their original tags within 2 days of the order being delivered. To initiate a return, go into MY ACCOUNT and click RETURNS. For further information connect with our Customer Care executives at +91 7406108844, 10 AM to 5 PM, Monday to Saturday (excluding public holidays) or write to us at tasva@abfrl.adityabirla.com.
  • Tasva will not be responsible for any incorrect fund transfer against returns arising due to erroneous input by the customers. The customer bears complete responsibility for the accuracy of information provided.
  • A refund will be issued only after the products are received at our warehouse and after quality checks are completed.
  • Please make sure the packet is well-sealed before handing it over to our shipping and delivery partners.
  • Tasva follows a 2 days, ‘No Questions Asked’ return policy. You can return the product within 2 days of delivery.